A proposed GoZone on-demand ridesharing service will replace most of the Denton County Transportation Authority’s fixed-route Connect Bus services and current on-demand zones by September.
In some cases, the service offered will extend beyond the agency’s current service structure. The service will also extend the service to 365 days a year.
The new service will replace the Highland Village Lyft Discount program as well as all fixed bus lines in Denton and Lewisville, with the exception of Denton Connect lines 3 and 7. Other on-demand services upgrading the agency to a model majority service on demand will also be replaced.
GoZone works through a new mobile app from service provider River North Via. Passengers will need to create an account on the new app to purchase tickets for many DCTA services, including GoZone.
Passengers who do not have access to a smartphone can book rides over the phone or visit the downtown Denton Transit Center to purchase rides in person.
Denton County Transportation Authority is accepting public comments on the proposed GoZone service plan and fare promotion until June 25 at DCTAfeedback.net and at in-person events posted on dctafeedback.net/gozone/public-events.
DCTA’s board will discuss user feedback and consider approval of the proposed service at the end of July.