Posted: November 15, 2022, 4:25 a.m.

Last update: November 15, 2022, 4:25 a.m.

This morning’s presale for Taylor Swift’s upcoming West Coast concerts – including two nights at the Allegiant Stadium in Las Vegas – came to a halt when an “unprecedented” number of fans overloaded it, according to Ticketmaster . Millions of prequalified Swifties logged in in time to make their purchases with a presale code, only to be told to return in five hours.

Swift will perform at the 65,000-seat Allegiant Stadium on Friday March 24 and Saturday March 25 as part of her “The Eras Tour”. (Friday’s date was added 10 days after Saturday’s Nov. 1 date was announced, due to anticipated additional demand.) General admission prices start at $49, and VIP packages are offered between $199 $ and $899.

Taylor Swift
Taylor Swift performs on her ‘Reputation’ tour in 2018. Her next two concerts in Las Vegas, on a tour she calls ‘The Eras’, are her first since 2009. (Image: Getty)

For a time during the overload of West Coast presales, “Ticketmaster” trended on Twitter as frustrated fans waited and wondered why.

“I had tickets in my cart and got sent to the back of the queue,” one tweeted, tagging @TMFanSupport. “I’m so upset.”

Another fan tweeted, “I walked through the queue after 3 hours and it gave me an error when it was my turn. how is that fair?

Initially, Ticketmaster tweeted, “We are aware that fans may be experiencing intermittent issues with the site and are working urgently to resolve them.” Then the company pushed back the presale from 10:00 a.m. PT to 3:00 p.m. PT, blaming “historically unprecedented demand.”

Ticketmaster advised fans with a presale code to log in and access the queue via the link they received via text message rather than entering via Ticketmaster’s homepage. “This will ensure an optimal shopping experience,” a company representative tweeted.

First concert in Vegas in 14 years

The unprecedented demand really should have surprised no one, given that her Las Vegas dates mark Swift’s first full, non-festival sets in town since May 23, 2009. That’s when she s performed at the Mandalay Bay Event Center (now the Michelob Ultra Arena) as part of its “Fearless” tour.

Announced shortly after the release of her latest album, ‘Midnights’, on October 21, ‘The Eras’ tour is Swift’s first since 2018’s ‘Reputation’ tour, which grossed $345.1 million – the 19th biggest tour in history – and played to almost 3 million fans. Since then, Swift has released four hit albums, including “Lover” (2019), “Evermore” (2020) and “Folklore” (2020).

Following the release of “Midnights”, Swift became the first artist to simultaneously claim all of the top 10 spots on the Billboard Hot 100.

While on “The Eras” tour, Swift promised to revisit every phase of her musical career instead of just focusing on her most recent. So viewers can expect to hear hit songs from older albums like “Taylor Swift” (2006), “Speak Now” (2010) and “1989” (2014).

As previously reported by, Swift’s March 25 date at the Allegiant Stadium conflicts with the final night of the ‘Weekends With Adele’ residency at Caesars Palace.